The Extra Mile

Compliance & TCF

"Ensuring the outcome is right each and every time"

Going the extra mile is really what has put us on the map today. Having a 7 day a week operation from the day we started has certainly proved its worth. Account managers phones are switched on 24/7 to assist with the most complex queries. This work ethic and desire to succeed has been instilled in all of our staff from the beginning. From Directors to Admin we want to lead by example.

All staff have the ethos that they will stay until the job is done. Jobs are not left unfinished and customers aren't left hanging on.  The definition of the extra mile is in the DNA of Motion Finance and this message is very simple "to do more and make greater effort than anyone else".

TCF 

Treating People As Individuals is a core value of Motion Finance and for this reason we are committed to the Financial Conduct Authority's (FCA) principle of 'Treating Customers Fairly' (TCF).

We aim to offer the highest level of service to all customers at all times and for this reason we subscribe to a number of key industry initiatives. For more information on these and for independent advice on motor finance please use the links below:

For more information on the Principles of TCF:

Financial Conduct Authority

If you do have any questions or would like further information please don't hesitate to Contact Us.